Returns & Exchanges
At AD Tech Store, we want you to be completely satisfied with your purchase. If your new electronics do not meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your account and navigate to the 'Order History' section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the item in its original packaging including all manuals, accessories, and cables to ensure a full refund without restocking fees.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location; ensure you keep the tracking receipt for your records.
Receive Your Refund
Once our technicians inspect the returned hardware, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing